Encourage employee participation
The SharePoint topic centre displays an overview of your organisation’s knowledge. Users are prompted to accept a connection with a topic they’ve contributed to, for example if they were the author of a linked file.
As an expert, you can curate the topic and engage with people wanting to learn more about it. Your feed is personalised to show your confirmed and suggested topics to ensure relevance and maximise engagement.
Crowdsourcing keeps your employees fully involved in the knowledge management process. Experts can edit knowledge pages to include more detail or create new topics they think would be helpful. This ensures the content is high-quality and easy to understand. Boost motivation by giving your employees fulfilling tasks, and recognising and appreciating their knowledge contributions.
Through machine learning, the AI technology continually learns as experts add and change content. Crowdsourcing helps improve its accuracy and recommended connections as more knowledge is collected.