What is an employee experience platform?
The success of any organisation relies on its people. 60% of HR leaders recognise the importance of providing a seamless, consistent employee experience for in-office and remote employees. Consequently, businesses are investing in comprehensive employee experience platforms (EXPs) to enhance their digital workspaces.
The best EXPs have fully integrated components designed to support effective communication, employee engagement, collaboration, performance management and more. It will empower your employees to pick and choose the features they want to use, promoting better employee engagement.
By equipping your employees with the right technology, you can establish a people-first culture and achieve alignment across the company. An all-in-one EXP will help you reach your business goals faster with improved retention, innovation, productivity and overall performance.
In this article, we will explore why you need an employee experience platform and its ability to create a thriving work environment.
Microsoft found that productivity and employee engagement are mutually reinforcing. When both are high, organisations benefit from significantly better financial performance.
Forrester revealed that 34% of leaders invested in six or more separate tools to drive higher engagement. However, half of the employees surveyed found it frustrating and disruptive to switch between multiple apps to find what they needed to do their job. Consolidate the tools and applications your employees frequently use within a dedicated EXP.
Each employee’s journey can then be personalised using audience segmentation. This allows you to deliver the right messages to the right people by targeting content based on job role, location, language, interests and more.
Recognition is also key to long-term job satisfaction and finding fulfilment at work. Show appreciation when employees go above and beyond and celebrate achievements together.
Evidence shows having strong workplace relationships and a support network can improve employee wellbeing, protecting against stress and burnout. Remote work has doubled the time spent in meetings but employees’ sense of belonging remains low.
Use an EXP to provide opportunities for natural communication that is not overly structured and formal like discussion forums, and set aside time in the workday to discuss personal topics such as hobbies and weekend plans.