Defect reporting across 33 ships
A defect management app for CalMac built with Power Apps, Power Automate, SharePoint lists and Power BI, used by 1,700 employees across 33 ships, with instant notifications and an auditable trail for every defect.
Power Platform support
Support for the apps and flows your teams rely on.
We look after your Power Apps, Power Automate flows, Power BI reports and Power Pages sites, fixing faults, handling Microsoft's platform changes and adjusting solutions as your processes change. We support solutions we built and solutions somebody else built.
Related services
Support alongside the rest of the platform.
Microsoft updates the platform all the time, connectors get deprecated, flows fail when a data source changes, and the person who built the app has often moved on by the time something breaks. Support covers technical fixes, strategic guidance, integrations and security.
Managed service
Proactive monitoring, optimisation and governance for your whole platform.
Power Platform strategy
Plan new solutions and improvements with a clear roadmap.
Process automation
New automations and refinements to the ones you have.
Governance
Role based access, security controls and compliance.
Power Apps
New apps and changes to existing ones.
Power BI
Report changes and fixes when data sources move.
4 products
supported: Power Apps, Power Automate, Power BI and Power Pages
1 working day
to respond to your enquiry
20+ years
of Microsoft experience behind the business, from our founder
How we work
How the service works.
01
Review
We start with a review of how your solutions have been built and where the risks are, including anything built by someone else.
02
Monitor
We keep an eye on flow run history, licences and capacity so failures are picked up quickly.
03
Fix
When something fails we fix the cause rather than re-running the flow and hoping, working with your IT team.
04
Improve
Updates, feature changes and integration work as your processes and Microsoft's platform change.
05
Advise
Guidance on new features, adoption and security, including role based access and multi factor authentication.
Client feedback
What it is like to work with us.
“We now have instant access to any new defects, greatly increasing our ability to react and deal with defects.”
“Their approach to understanding our organisation, values, goals and challenges, helped them deliver on our brief with excellent communications and support throughout.”
Case studies
Case studies we have delivered.
Read the CalMac case study
Power Apps support for G&O Springs
Ongoing Power Apps support for G&O Springs, acting as both technical expert and strategic partner.
An outdated procurement system replaced
An outdated SharePoint procurement solution replaced with a Power Platform app built around the client’s procurement process.
FAQ
Frequently asked questions.
What does Power Platform support include?
Ongoing management of your Power Apps, Power Automate flows and Power BI reports: fixing faults, handling the changes Microsoft makes to the platform, monitoring licences and capacity, and adjusting solutions as your processes change.
Why do Power Platform solutions need ongoing support?
Microsoft updates the platform continuously and apps are usually built around a process that keeps moving. Connectors get deprecated, flows fail when a data source changes, and the person who built the app has often moved on by the time it breaks.
What happens when a Power Automate flow fails?
We monitor run history, pick the failure up and fix what caused it rather than re-running the flow and hoping.
Can you support Power Platform solutions somebody else built?
Yes. We take over existing solutions regularly, starting with a review of how they have been built and where the risks are.
Talk to our support team.
Tell us what you are working on and we will come back to you within one working day to arrange a call.